Introduction
At Anukruti Home, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help. This policy outlines the terms and conditions for returns and refunds of products purchased from our website.
Returns
Eligibility for Returns
To be eligible for a return:
- The product must be unused and in the same condition that you received it.
- The product must be in its original packaging.
- The return request must be initiated within 7 days of receiving the product.
Return Process
- Contact us at anukrutihome@gmail.com or call us at +91 99815 33245 to initiate the return process.
- Provide your order details and the reason for return.
- Once your return request is approved, you will receive instructions for sending the product back.
- The customer is responsible for the shipping cost of returning the item.
Refunds
Refund Eligibility
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved:
- The refund will be processed to your original method of payment.
- It may take up to 7-10 business days for the refund to reflect in your account, depending on your payment provider.
Partial Refunds
In certain situations, only partial refunds may be granted (if applicable):
- Products with obvious signs of use.
- Any item not in its original condition, or items with missing parts not due to our error.
Contact Us
If you have any questions or concerns regarding this policy, please reach out to us:
- Anukruti Home
- GSTN: 23ALDPP3219L1Z4
- 📞 +91 99815 33245
- ✉️ anukrutihome@gmail.com
- 🌐 anukrutihome.com
- 📍 59, M.T. Cloth Market, Vaishnav Chamber, 2nd Floor, Room No. 9, Indore (M.P.)
Changes to this Policy
We reserve the right to update or modify this policy at any time without prior notice. Please review this page periodically for updates.
Effective Date: 07/12/2024